Terms of service
1. Scope:
These general terms and conditions of sale apply to all product sales made through the website: https://quartier-deco.com/, between:
AFS Vision
530-B Harkle Road - STE 100 - Santa Fe - New Mexico
Fiona SUISSA
+971 589881996
contact@quartier-deco.com
(hereinafter "the Seller"),
and any person making a purchase on the site (hereinafter "the Customer").
2. Products:
The Seller offers for sale unique and artistic pieces via the website https://quartier-deco.com/. Product prices are indicated in AED (United Arab Emirates Dirham) and may be automatically converted into the Customer's local currency using our currency conversion application based on the Customer's location.
3. Orders:
Orders placed by the Customer on the website constitute an offer to purchase the selected products under these general terms and conditions of sale.
The Seller reserves the right to accept or refuse any order, in case of product unavailability or for any other reason.
4. Prices:
Product prices are indicated in AED (United Arab Emirates Dirham) and are those in effect at the time of placing the order. Prices include all taxes (VAT), excluding delivery charges which are borne by the Customer and will be specified during the order process.
5. Payment:
Payment is made online at the time of ordering, through Shopify Payment.
The Seller retains ownership of the products until full payment of the price.
6. Delivery:
Products will be shipped within 1 to 10 business days after the order by our partner carrier Quiqup.
For international deliveries, the estimated delivery time is between 2 and 4 business days from shipment. For local deliveries, the estimated delivery time is between 24 and 48 hours from shipment. The Customer will be notified by email of the shipment of their order, along with a tracking number if available.
7. Right of Withdrawal:
In accordance with Article L221-28 of the Consumer Code, the Customer is informed that the right of withdrawal cannot be exercised for contracts involving the supply of goods made to the consumer's specifications or clearly personalized, including products sold by the Seller.
8. Return Policy:
The Seller does not accept returns once the order has been shipped. In case of receiving a damaged product, the Customer must immediately contact customer service at email: contact@quartier-deco.com or by phone at +971589881996 to find an appropriate solution.
9. Variations and Unique Pieces:
Since the products sold are unique and handmade pieces, minor variations may occur compared to the photos displayed on the website. The Customer acknowledges and accepts that these variations are part of the unique character of each piece.
10. Liability:
The Seller shall not be liable for indirect damages caused by the use of the products sold.
11. Protection of Personal Data:
Personal data collected during the order process is processed in accordance with our privacy policy available on the website.
12. Disputes:
In the event of a dispute, the parties will endeavor to find an amicable solution. Failing that, the dispute shall be brought before the competent courts.
13. Modification of Terms and Conditions of Sale:
The Seller reserves the right to modify these general terms and conditions of sale at any time. The applicable conditions are those in effect at the date of the order by the Customer.
14. Contact:
For any information or claim, the Customer can contact customer service at email: contact@quartier-deco.com or by phone at +971589881996.